At the Old Oak Boutique Hotel, your privacy is important to us and we want to be sure that you understand the terms and conditions relating to the way in which we collect information and the use of that information.
It is not necessary to provide personally identifiable information to browse our website.
When you make a booking, we collect personal information from you, including information about your:
If you choose not to provide (or allow collection of) this information, we'll be unable to make bookings for you online.
We collect your personal information to help provide any services that you have requested. This includes to personalise your experiences both at the hotel and in our communications to you regarding any bookings you may make, to offer you the most relevant information suitable to you and your interests, and for marketing or promotions that we might undertake. For communications not related to your bookings, such as offers and newsletters, you will always be given the option to opt out at any stage.
Besides our staff, we share this information with authorised service providers in order to perform tasks on our behalf or to assist us in analysing how our services are used. We do not sell or trade your personally identifiable information. Your personally identifiable information such as your name and email address may be shared with third parties when we believe in good faith that we are required to do so by law.
We keep your information safe by using industry-standard secure online systems and only allowing authorised staff to access it.
Aggregated (non-personalised) data collected by our website may be shared with third parties such as our business partners or advertisers.
We may update our Privacy Policy from time to time. You are advised to review this policy periodically for any changes, which are effective when they are posted on this page.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info@theoldoak.co.nz, or 09 406 1250.